What sets you apart from the competition?
We are the premier provider of unique storage solutions in the Washington, D.C. metropolitan area. Although “closets” is in our name, we also help our clients make the most of the available space in their living areas, garages, home and commercial offices, pantries, laundries, mudrooms and entertainment centers. While most of our competitors are franchises, we are a true local company, currently celebrating 40 years in business in the D.C. area. Our longevity is due, in part, to the tremendous pride we take in our reputation for excellent customer care. We use only the highest quality materials in our design projects, yet our prices are still 20 to 30 percent lower than our competitors. This is possible because we don’t pay franchise fees, and all work is done by our own craftsmen in-house—we don’t subcontract. In fact, all of our materials are cut and manufactured across the street from our Rockville showroom, helping keep costs low. Not only are our prices unbeatable, our quality is unsurpassed—as best evidenced by the large number of referrals we receive from customers who are absolutely delighted with the work we’ve done for them.
What brings you the most satisfaction in what you do?
Nothing makes me happier than hearing from a satisfied customer. Everybody has a problem with space—there’s never enough room for everything, particularly in this area. I’m well aware that our storage solutions are something that our clients will live with, and make use of, every day of their lives. And when they tell me how happy they are with a closet project we’ve done for them, or share how a living room built-in has simplified their life, it brings me a tremendous feeling of pride. Knowing that we’ve saved them a substantial amount of money versus the competition is just icing on the cake.
Ten-time Angie’s List Super Service Award Winner; Eco-certification