Q: How do you measure success?
A: Any business’ success can be measured by the quality of its craft, especially in the construction industry. We can stand toe-to-toe with any competitor when it comes to successful projects on the books, but as a female-owned and family-run business, we look to our customers’ satisfaction and the positive impact of our work as a measure of our company’s success.
All women have been told at one point or another to take the emotion out of business, but our intuition is exactly what sets us apart and it has proven to be the reason for our success in this industry. We listen to our customers, we deliver on the quality of our craft and we’ve got our customers’ backs through it all. And most importantly, we have fun!
At HB Services and our newly launched real estate division, Hink Property Group, our customers not only become part of the HB family, but they also become our friends through the process. It is truly by that standard that we measure our success.
It has been exhilarating to see how far we have come over the years in breaking the mold, not just when it comes to being women in business but as a company overall. We are continuously working to be the best we can be for our employees, for our customers and ultimately for our community as a whole where our roots run deep.