Q: How have you changed your business during the pandemic?
A: Technology has become more important than ever, not only for marketing our listings but also for closings. We have enhanced our marketing by providing videos and 3D floor plans for each listing and hosting virtual open houses on social media, giving buyers a unique experience as they evaluate homes online. Once a home is under contract, we are using mobile and online notaries to execute documents in the safety of our clients’ homes. Many of these changes have made buying and selling a home more convenient, and we plan to continue these practices when things get back to normal.